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  Saturday, July 04, 2009
  
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WPLN Help/FAQ's

Index of Common Questions
This page will keep growing as we try to answer more of our listeners' frequently asked questions. If you have a different question (or comment), use our "Contact Us" page.

Music
I heard a piece of music overnight. How do I find out what it was?
I heard a piece of music yesterday, or the day before, or last week...
Where is today's playlist?
I heard a piece of music that is not anywhere in your playlist.Can you tell me what it was?
I want to contact the announcer.
I heard some short bit of music on NPR. How can I find out what it was?
Can I purchase, or listen to, an older program of Bluegrass Breakdown or Live In Studio C?
Where is a good place to buy classical music CD's online?
Where can I buy music that's hard to find?

Listening to WPLN's Live Stream
(RealAudio/Windows Media)
What do I need to listen to WPLN over the internet?
Which player should I use? Are these players free?
I get a message about the Windows Media stream saying "Server Full"?
I get a message about the Listen link being "incorrect or outdated".(RealAudio)

Audio Player Help ( MP3, RealAudio, Windows Media)
Which audio player should I use to hear WPLN news features, or local music programs?
I'm clicking on an MP3 link to hear a feature/program, but nothing's happening, or my computer says it doesn't know what to do with the "pls" file. Help!

Local and National News
I heard something reported on the morning news. How can I hear it again?
I heard something reported in the afternoon. How can I hear it again?
I heard a local WPLN feature story. How can I hear it again?

WPLN Membership
"What are the benefits of being a member?"
"I made a contribution to WPLN recently, yet I have received a renewal notice indicating that my membership has expired. How can I be sure that my last gift was received and that it was credited as my membership renewal?"
"I made a pledge but have not received the premium I requested..."
"I renewed my membership or made an additional gift and did not ask for a premium. I have since decided that there? a premium I? like to receive. Am I still eligible to receive one and how do I go about requesting it?"
"Is my entire pledge tax deductible?"
"I'm interested in making my membership contribution in manageable, monthly payments rather than in one lump sum."
"How do I find out if my company will match my donation to Nashville Public Radio?"

WPLN Local Programs
How can I get a copy of Bluegrass Breakdown, or Live In Studio C?
There is an older program of Bluegrass Breakdown / Live in Studio C, that I want to hear. Do you archive past programs in RealAudio?

Other Questions
Where is Nashville Public Television (WNPT)?
Where Is the Talking Library?