How mediation solves disputes, including between landlords and renters

Disputes between landlords and renters typically end up in front of judge and can result in an eviction. Instead of going to court, some landlords and renters are turning towards mediation to find a solution that will keep tenants in their homes while making sure property owners get paid.

By design, mediation is a neutral experience that’s not about one party or the other. Both sides are able to get it all out there, say how they feel and what they need. Clients often experience feeling heard and understood and, when successful, it helps everyone.

Today we hear stories about successful mediations between landlords and renters. We also zoom back a bit to learn about how mediations citywide are making an impact – and why Nashville is more open to them than you might expect.

But first, we talk with WNXP Editorial Director Jewly Height about the artist of the month, which comes with a bit of a twist. (Plus we learn about one of host Khalil Ekulona’s secret talents.)

Quote to note: 

“It was like a relief. A pressure was off of me. I mean, I feel like, okay, I got another chance.”

Ms. Lolita Esaw, a renter who used a mediator to resolve a conflict with her landlord, Mark Burgdorf.

Guests:

• Jewly Hight, WNXP editorial director
• Ms. Lolita Esaw, renter
• Mark Burgdorf, landlord with Hale Properties
• Sara Figal, director of Nashville Conflict Resolution Center
• Danita Marsh, former Metro Nashville Police officer, mediator
• Dr. Steve Joiner, managing director of the Institute for Conflict Management at Lipscomb University

Resources and additional reading: 

• Nashville Conflict Resolution Center: Provides free landlord-tenant mediation.
• Tennessee State Courts: Mediation resources for the public. Explains mediation, includes disputes that are eligible for mediation and provides help finding a mediator.
• Tennessee Justice Bus: A Tennessee Supreme Court initiative that connects rural residents with legal services, including mediation.
• WPLN: More Money And A New Courtroom Rule Aim To Avoid Nashville Evictions
• WNXP: Originators of the month